Indian Railways has taken a major step towards digitizing passenger services by launching the new Swarail Railway Ticket Booking App. Developed by the Centre for Railway Information Systems (CRIS) and introduced by the Indian Railway Catering and Tourism Corporation (IRCTC), the app consolidates almost all key railway services into one unified platform. This “super app” is designed to replace older apps with a modern, efficient, and user-friendly experience, offering advanced features like biometric login, freight management, and real-time ticketing options.
Available for download on Google Play Store and Apple App Store, the Swarail Railway Ticket Booking App is currently in its beta stage. Users can sign in with their existing IRCTC Rail Connect credentials or create a new account with ease.
Key Features of Swarail Railway Ticket Booking App
The app enables passengers to book reserved, unreserved, and platform tickets without waiting in long queues. With a few simple inputs—journey start and destination, travel date, and class—users can view available train options, just as they would on the IRCTC website.
The Swarail Railway Ticket Booking App is more than just a ticketing solution. It features a clean and modern interface that allows users to access services with minimal clicks. Features include:
Train search
PNR status check
Coach position locator
Live train tracking
Online food ordering
Railway assistance
Feedback submission
Ticket refund requests
Biometric login via Face ID for iPhone users and fingerprint scanner for Android users further enhances the convenience and security of the app.
Freight and Luggage Services via Swarail App
One of the standout features of the app is the Large Shipment Services option, ideal for frequent luggage senders. To activate it:
Tap the bottom menu.
Select “Show/Hide Services” from the sidebar.
Toggle the “Large Shipment Services” option.
This adds new features to the home tab, including:
Plan Shipment
Track Shipment
Freight Calculator
Freight Terminals
Freight Routes
This functionality allows users to plan, calculate, and track freight services with ease, all within the same app.
Booking Management Made Easy
For regular travelers, managing bookings is simplified through the “My Bookings” section. Past and upcoming bookings are organized for quick access, reducing dependency on multiple apps or manual tracking.
FAQs
Q1: Is the Swarail Railway Ticket Booking App free to use?
Yes, the app is free to download and use on both Android and iOS platforms.
Q2: Can I use my old IRCTC login credentials?
Yes, existing IRCTC Rail Connect users can log in directly using their previous credentials.
Q3: Is this app safe for online payments and personal data?
Yes, the app supports biometric authentication and follows secure login protocols.
Q4: How is this app different from the old IRCTC Rail Connect app?
Swarail consolidates more services and introduces a modern UI along with advanced features like freight booking and biometric login.
